Online help systems are digital resources designed to assist users in navigating software, websites, or applications. They often include FAQs, tutorials, and troubleshooting guides, making it easier for users to find solutions to common problems without needing direct support. These systems can be accessed anytime, providing immediate assistance. Many online help systems also feature interactive elements, such as chatbots or forums, where users can ask questions and receive real-time responses. This enhances user experience by offering personalized support. Overall, online help systems aim to empower users by providing the information they need to use products effectively.