An online booking system is a digital platform that allows users to reserve services or products over the internet. Commonly used in industries like travel, hospitality, and entertainment, these systems enable customers to check availability, make payments, and receive confirmations instantly. This convenience saves time and enhances the overall customer experience.
These systems often integrate with other software, such as payment gateways and customer relationship management (CRM) tools, to streamline operations. Businesses benefit from increased efficiency, reduced manual errors, and improved customer satisfaction. Overall, online booking systems are essential for modern service-oriented businesses.