Front-of-house staff are the employees who interact directly with customers in various service industries, such as restaurants, hotels, and theaters. Their primary responsibilities include greeting guests, taking orders, serving food and drinks, and ensuring a pleasant experience. This team plays a crucial role in creating a welcoming atmosphere and addressing customer needs. In addition to customer service, front-of-house staff may also handle reservations, manage seating arrangements, and process payments. They often work closely with back-of-house staff, such as chefs and kitchen staff, to ensure smooth operations and timely service. Effective communication and teamwork are essential for success in these roles.