A concierge is a helpful person, often found in hotels or luxury apartments, who assists guests with various needs. They can provide information about local attractions, make restaurant reservations, or arrange transportation. Their goal is to ensure that guests have a pleasant and enjoyable experience during their stay.
In addition to hotels, concierges can also work in office buildings or residential complexes, where they help residents with services like package delivery or maintenance requests. They are knowledgeable about the area and can recommend the best places to visit, such as restaurants, museums, or entertainment venues.