The front desk is a key area in establishments like hotels, offices, and hospitals. It serves as the main point of contact for guests or clients, where they can check in, ask questions, or receive assistance. Staff at the front desk are responsible for managing reservations, providing information, and ensuring a smooth experience for visitors. In hotels, the front desk often includes a reception area with computers and phones. It may also feature a waiting area for guests. The front desk staff, sometimes called receptionists, play a crucial role in customer service, helping to create a welcoming atmosphere.