A receptionist is a professional who works at the front desk of an office, hotel, or other establishment. Their main responsibilities include greeting visitors, answering phone calls, and managing appointments. Receptionists often serve as the first point of contact for clients and customers, making their role crucial in creating a positive impression of the organization. In addition to communication tasks, receptionists may handle administrative duties such as filing documents, managing schedules, and processing mail. They often use various office equipment and software to perform their tasks efficiently. Overall, receptionists play a vital role in ensuring smooth operations within an organization.