A dabbawala is a person in Mumbai, India, who delivers home-cooked meals in lunchboxes, known as dabbas, to office workers. This unique service operates on a complex system where meals are collected from homes, transported, and then delivered to the correct recipients, often using bicycles and local trains. The dabbawala system is renowned for its efficiency and reliability, serving thousands of customers daily. It has gained international recognition for its logistical prowess, often studied in business schools as a model of effective supply chain management.