Crisis negotiation teams are specialized groups of trained professionals who handle high-stress situations, such as hostage situations or potential suicides. These teams typically include law enforcement officers, psychologists, and communication experts who work together to resolve conflicts peacefully. Their primary goal is to establish communication with individuals in crisis, build rapport, and encourage them to surrender or seek help without resorting to violence. The process involves active listening, empathy, and strategic questioning to understand the individual's motivations and needs. Crisis negotiation teams often collaborate with other emergency services, such as SWAT or mental health professionals, to ensure a comprehensive approach to resolving the situation safely.