Connected public services refer to the integration of various government services through technology, allowing for seamless communication and data sharing. This approach enhances efficiency, making it easier for citizens to access services like healthcare, education, and transportation. By using digital platforms, public agencies can collaborate more effectively and respond to community needs in real-time. These services often utilize tools such as mobile apps and online portals, enabling users to manage their interactions with the government from anywhere. For example, a citizen can schedule a doctor's appointment or pay taxes online, streamlining processes and reducing wait times.