E-Government refers to the use of digital technology by government agencies to provide services and information to citizens. This includes online platforms where people can access services like applying for permits, paying taxes, or finding information about local programs. By using the internet, governments aim to make their services more efficient and accessible, reducing the need for in-person visits.
Through E-Government, citizens can interact with their government anytime and anywhere, making it easier to participate in civic activities. This approach also promotes transparency and accountability, as people can easily access information about government operations and decisions, fostering trust in public institutions like local governments and federal agencies.