A "case backlog" refers to a situation where there are more cases or tasks than can be handled in a timely manner. This often occurs in systems like the legal system, healthcare, or customer service, where the demand for services exceeds the available resources. As a result, cases pile up, leading to delays in processing and resolution. Backlogs can negatively impact efficiency and service quality. For example, in the court system, a backlog may delay trials and justice for individuals. Similarly, in healthcare, a backlog of patient appointments can lead to longer wait times for treatment, affecting overall patient care.