Telecommunication Relay Services
Telecommunication Relay Services (TRS) are communication services that enable individuals with hearing or speech disabilities to connect with others via standard telephone systems. These services use a relay operator who facilitates the conversation by interpreting spoken words into text or sign language and vice versa, ensuring effective communication between parties.
TRS is available in various forms, including Video Relay Service (VRS) for sign language users and Text Telephone (TTY) for those who prefer text-based communication. These services are essential for promoting accessibility and inclusivity in communication, allowing everyone to participate in conversations regardless of their abilities.