Relay services are communication services that help people who are deaf, hard of hearing, or have speech disabilities connect with others. These services use trained operators to facilitate conversations between individuals using different communication methods, such as text telephones (TTY) or voice calls. There are various types of relay services, including Video Relay Service (VRS), which allows users to communicate through sign language via video, and Telecommunications Relay Service (TRS), which enables text-based communication. These services ensure that everyone can participate in conversations, regardless of their communication needs.