Softening refers to the process of making something less hard or rigid. In cooking, for example, it often involves heating ingredients like butter or cheese to achieve a smoother texture. This technique can enhance flavors and improve the overall consistency of dishes. In a broader context, softening can also apply to emotional or social situations. It involves reducing tension or harshness in interactions, promoting understanding and empathy. This can be seen in conflict resolution, where individuals aim to soften their approach to foster better communication and cooperation.