Service techniques refer to the methods and practices used to deliver quality customer service. These techniques can include active listening, effective communication, and problem-solving skills. By employing these strategies, service professionals can better understand customer needs and provide appropriate solutions, enhancing overall satisfaction. Another important aspect of service techniques is the use of technology, such as customer relationship management (CRM) systems, to streamline interactions. These tools help track customer preferences and history, allowing for personalized service. Additionally, training staff in empathy and patience can significantly improve the customer experience, fostering loyalty and repeat business.