Service Etiquette
Service etiquette refers to the set of guidelines and behaviors that ensure respectful and effective interactions between service providers and customers. This includes being polite, attentive, and responsive to customer needs, as well as maintaining a professional demeanor. Key aspects include using appropriate language, making eye contact, and actively listening to customers.
Additionally, service etiquette involves understanding the importance of timely service and following up with customers to ensure satisfaction. It also encompasses handling complaints gracefully and maintaining a positive attitude, which can enhance the overall customer experience and foster loyalty to the business or brand.