RightNow Technologies was a software company that specialized in customer relationship management (CRM) solutions. Founded in 1997, it aimed to help businesses improve their customer service and support through cloud-based software. The company's products allowed organizations to manage customer interactions, track issues, and analyze data to enhance customer satisfaction. In 2012, RightNow Technologies was acquired by Oracle Corporation, a leading enterprise software company. This acquisition enabled Oracle to expand its CRM offerings and integrate RightNow's technology into its broader suite of cloud services, further enhancing its capabilities in customer engagement and support.