Business processes are the series of steps or activities that organizations follow to achieve specific goals. These processes can include everything from customer service interactions to product development and sales. By clearly defining these steps, businesses can improve efficiency, reduce costs, and enhance the quality of their products or services. Effective business processes often involve collaboration among different teams and departments. For example, the marketing team may work closely with the sales team to ensure that promotional efforts align with customer needs. Streamlining these processes helps organizations respond quickly to changes in the market and better serve their customers.