Operational processes refer to the series of tasks and activities that organizations perform to deliver their products or services efficiently. These processes include everything from planning and production to delivery and customer service. By streamlining these operations, businesses can improve productivity and reduce costs.
Effective operational processes often involve the use of technology and best practices to enhance performance. Organizations may implement systems like Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) to manage resources and interactions. Continuous improvement in these processes is essential for maintaining competitiveness in the market.