Non-Conformance Quality refers to the failure of a product or service to meet specified standards or requirements. This can occur during manufacturing, service delivery, or any other process where quality is essential. When non-conformance happens, it can lead to defects, customer dissatisfaction, and increased costs for businesses. To manage non-conformance quality, organizations often implement quality control measures and corrective actions. Tools like Six Sigma and Total Quality Management help identify the root causes of non-conformance and improve processes. By addressing these issues, companies can enhance their overall quality and maintain customer trust.