A mediator is a neutral third party who helps resolve disputes between two or more parties. Their role is to facilitate communication, promote understanding, and assist in finding a mutually acceptable solution. Mediators do not make decisions for the parties involved but guide them through the negotiation process.
Mediation is often used in various contexts, including family disputes, business conflicts, and legal matters. It is generally a voluntary process, allowing participants to maintain control over the outcome. This approach can be less formal and more cost-effective than traditional litigation, making it an appealing option for many.