Mediation is a process where a neutral third party, known as a mediator, assists disputing parties in reaching a mutually acceptable agreement. It is often used in various contexts, including family disputes, workplace conflicts, and legal matters, providing a more amicable alternative to litigation. The mediator facilitates communication, helps clarify issues, and encourages collaboration, allowing parties to explore solutions that meet their needs. Unlike court proceedings, mediation is typically less formal and more flexible, allowing for creative solutions tailored to the specific situation. The confidentiality of the process encourages open dialogue, making it a valuable tool for resolving conflicts while preserving relationships.