Mediation techniques are methods used to help resolve conflicts between parties in a peaceful manner. One common technique is active listening, where the mediator encourages each party to express their thoughts and feelings without interruption. This helps to ensure that everyone feels heard and understood, which can reduce tension and pave the way for a resolution. Another effective technique is brainstorming solutions. In this step, the mediator guides the parties to come up with creative options that satisfy everyone's needs. By focusing on collaboration rather than competition, mediation fosters a cooperative environment, making it easier to reach a mutually agreeable outcome.