KPO
KPO, or Knowledge Process Outsourcing, refers to the practice of outsourcing high-level tasks that require specialized knowledge and expertise. This can include activities such as research, data analysis, and financial services. Companies often turn to KPO to access skilled professionals and reduce operational costs while maintaining quality.
KPO is different from traditional outsourcing, which typically involves routine tasks. Instead, KPO focuses on processes that demand critical thinking and advanced skills. Industries like healthcare, finance, and technology frequently utilize KPO to enhance efficiency and innovation in their operations.