Knowledge Process Outsourcing
Knowledge Process Outsourcing (KPO) refers to the practice of outsourcing high-level tasks that require specialized knowledge and expertise. This can include activities such as market research, data analysis, and legal services. Companies often turn to KPO to access skilled professionals and reduce operational costs while maintaining quality.
KPO differs from traditional outsourcing, which typically focuses on routine tasks. By leveraging knowledge workers, businesses can enhance their capabilities and innovate more effectively. This approach allows organizations to focus on their core competencies while outsourcing complex processes to experts in specific fields.