Judicial Arbitration and Mediation Services (JAMS) is a private organization that provides alternative dispute resolution (ADR) options, including arbitration and mediation. These services help parties resolve conflicts outside of traditional court settings, often leading to faster and more cost-effective outcomes. JAMS employs experienced professionals, including retired judges and attorneys, to facilitate these processes. In arbitration, a neutral third party makes a binding decision after hearing both sides, while mediation involves a mediator who helps parties negotiate a mutually acceptable agreement. Both methods aim to reduce the burden on courts and provide a more flexible approach to resolving disputes.