Field services refer to the support and maintenance activities performed outside of a company's main office or facility. This often includes tasks such as equipment installation, repairs, and routine inspections at customer locations. Field service technicians are typically dispatched to address issues directly on-site, ensuring that products and systems function properly.
Field services are essential in various industries, including telecommunications, utilities, and manufacturing. These services help maintain customer satisfaction by providing timely solutions and minimizing downtime. Companies often use specialized software to manage field service operations, track technician schedules, and optimize resource allocation.