Field Service refers to the support and maintenance of equipment or systems at a customer's location rather than at a central facility. This service is often provided by technicians who travel to various sites to perform repairs, installations, or routine maintenance. Field service is essential in industries like telecommunications, utilities, and manufacturing, where equipment downtime can lead to significant losses. Companies use specialized software to manage schedules, track service requests, and optimize technician routes, ensuring efficient and timely service delivery to customers.