E-Governance refers to the use of digital technology to enhance the delivery of government services to citizens. It aims to improve transparency, efficiency, and accessibility in public administration, allowing citizens to interact with government agencies through online platforms. This shift from traditional methods to digital solutions helps streamline processes and reduce bureaucratic hurdles.
By leveraging tools such as websites, mobile applications, and social media, E-Governance fosters greater citizen participation in decision-making and policy formulation. It empowers individuals to access information and services conveniently, ultimately leading to a more informed and engaged populace.