E-Government Services refer to the use of digital technology by government agencies to provide services to citizens and businesses. These services can include online applications for permits, tax payments, and access to public records. The goal is to make government services more efficient, accessible, and user-friendly.
By utilizing the internet and mobile applications, E-Government Services allow users to interact with their government from anywhere at any time. This shift not only saves time and resources but also enhances transparency and accountability in government operations. Examples of E-Government Services include online voting, e-filing of taxes, and digital ID verification.