Digital Governance refers to the use of digital technologies to enhance the efficiency, transparency, and accessibility of government services. It encompasses a range of practices, including online service delivery, data management, and citizen engagement, all aimed at improving public administration and fostering trust between governments and citizens.
By leveraging tools such as big data, cloud computing, and social media, Digital Governance enables governments to respond more effectively to the needs of their constituents. This transformation not only streamlines processes but also empowers citizens to participate actively in decision-making, ultimately leading to more democratic and accountable governance.