Digital Government and Smart Technology
Digital Government refers to the use of digital technologies by government agencies to improve public services, enhance communication, and increase transparency. This approach allows citizens to access information and services online, making interactions with the government more efficient and user-friendly.
Smart Technology encompasses various advanced tools, such as artificial intelligence, big data, and Internet of Things (IoT) devices, which can be integrated into government operations. These technologies help analyze data, optimize resource allocation, and improve decision-making, ultimately leading to better service delivery and enhanced citizen engagement.