Crisis Negotiation Units (CNU) are specialized teams within law enforcement agencies that focus on resolving high-stakes situations, such as hostage situations or armed standoffs, through communication. These units employ trained negotiators who use psychological techniques to establish rapport with individuals in crisis, aiming to de-escalate tensions and reach a peaceful resolution. Members of a CNU often undergo extensive training in conflict resolution, active listening, and behavioral analysis. They work closely with other emergency response teams, such as SWAT and Crisis Intervention Teams, to ensure a coordinated approach to managing crises while prioritizing the safety of all involved.