Consumer Rights Act
The Consumer Rights Act is a law in the United Kingdom that protects consumers when they buy goods and services. It ensures that products must be of satisfactory quality, fit for purpose, and as described. If a product is faulty or not as promised, consumers have the right to a refund, repair, or replacement.
This act also covers digital content, ensuring that it meets the same standards as physical goods. Additionally, it provides rights related to services, requiring that they are performed with reasonable care and skill. Overall, the act aims to create fairer trading conditions for consumers and businesses alike.