The Consumer Protection Act is a law designed to safeguard the rights of consumers in the marketplace. It aims to ensure that consumers are treated fairly and have access to accurate information about products and services. This act provides mechanisms for consumers to file complaints against businesses that engage in unfair practices, such as false advertising or defective products.
Under the Consumer Protection Act, consumers have the right to seek redress for grievances, which may include refunds, replacements, or compensation. The act also establishes regulatory bodies to oversee consumer rights and promote awareness about consumer issues, helping to create a safer shopping environment for everyone.