Consumer ratings are evaluations provided by customers about their experiences with products or services. These ratings often appear on websites, apps, or social media platforms, helping potential buyers make informed decisions. They typically use a numerical scale, such as 1 to 5 stars, where higher ratings indicate better satisfaction. These ratings can cover various aspects, including quality, value for money, and customer service. Companies often use consumer ratings to improve their offerings and address any issues. Platforms like Amazon and Yelp rely heavily on consumer ratings to guide users in selecting products or services that meet their needs.