Community management is the practice of building and nurturing relationships within a group of people who share common interests or goals. This can happen online, such as in social media groups or forums, or offline, like local clubs or organizations. A community manager engages with members, encourages participation, and ensures that everyone feels valued and heard.
Effective community management helps create a positive environment where members can connect and collaborate. It involves listening to feedback, addressing concerns, and fostering a sense of belonging. By doing so, community managers can enhance the overall experience for members and strengthen the bonds within the community.