Business Support Systems Engineering involves the design and implementation of systems that support business operations. This includes software and processes that help manage resources, improve efficiency, and enhance decision-making. The goal is to create a seamless integration of technology and business practices. These systems often encompass areas such as customer relationship management (CRM), enterprise resource planning (ERP), and supply chain management (SCM). By optimizing these functions, organizations can better respond to market demands and improve overall performance, leading to increased profitability and customer satisfaction.