Business Support Systems (BSS) are essential tools that help companies manage their operations and customer interactions. They include software and processes that support activities like billing, customer relationship management, and order processing. By streamlining these functions, BSS enables businesses to operate more efficiently and improve customer satisfaction. These systems often integrate with other technologies, such as Operational Support Systems (OSS), to provide a comprehensive view of business performance. BSS can also facilitate data analysis, helping organizations make informed decisions and adapt to market changes. Overall, they play a crucial role in enhancing productivity and competitiveness.