Business ratings are evaluations that reflect the quality and reliability of a company based on various criteria. These ratings can be provided by organizations like the Better Business Bureau or through customer reviews on platforms such as Yelp and Google. They help consumers make informed decisions by summarizing feedback on aspects like customer service, product quality, and overall satisfaction. Ratings are typically expressed as numerical scores, stars, or letter grades, making it easy for potential customers to compare businesses. High ratings often indicate a trustworthy and reputable company, while low ratings may signal issues that could affect customer experience.