Accela is a software platform designed to help government agencies manage their operations more efficiently. It provides tools for permitting, licensing, and code enforcement, allowing users to streamline processes and improve service delivery to the public. The platform is cloud-based, which means it can be accessed from anywhere with an internet connection. This flexibility enables agencies to respond quickly to community needs and enhances collaboration among different departments. Overall, Accela aims to modernize government services and improve transparency for citizens.