A warranty claim is a request made by a customer to a manufacturer or retailer to repair or replace a product that has failed or is defective within the warranty period. Warranties are promises that cover specific issues, ensuring that customers receive a functioning product. To file a warranty claim, the customer typically needs to provide proof of purchase and details about the problem. The manufacturer or retailer will then assess the claim to determine if it meets the warranty conditions. If approved, they will either repair the item or provide a replacement, depending on the terms of the warranty.