Video relay services (VRS) are communication tools that allow individuals who are deaf or hard of hearing to connect with hearing people through a sign language interpreter. Using a video call, the deaf person signs to the interpreter, who then voices the message to the hearing person, and vice versa. This service enhances communication by providing a visual and interactive experience. VRS is typically accessed via devices like smartphones, tablets, or computers equipped with a camera and internet connection. It is a valuable resource for fostering effective communication in various settings, including personal conversations, business meetings, and emergency situations.