User services refer to the support and assistance provided to individuals or groups who use a product or service. This can include help with troubleshooting, guidance on how to use features, and answering questions about the product. User services aim to enhance the overall experience and satisfaction of the user. These services can be offered through various channels, such as customer support hotlines, online chat, or help centers. Organizations often employ trained staff to ensure that users receive accurate and timely assistance, which can lead to improved user engagement and loyalty.