Smart automation refers to the use of advanced technologies, such as artificial intelligence (AI) and machine learning, to perform tasks that typically require human intervention. This process enhances efficiency by automating repetitive tasks, allowing businesses to save time and reduce errors. Smart automation can be applied in various sectors, including manufacturing, customer service, and data analysis. By integrating smart automation, organizations can improve decision-making and optimize workflows. For example, chatbots powered by AI can handle customer inquiries, while automated systems can manage inventory levels. Overall, smart automation helps streamline operations and enables employees to focus on more strategic activities.