root cause analysis
Root cause analysis (RCA) is a systematic process used to identify the underlying reasons for a problem or issue. By focusing on the root cause rather than just the symptoms, organizations can implement effective solutions that prevent recurrence. This method is commonly applied in various fields, including manufacturing, healthcare, and software development.
The RCA process typically involves several steps, such as defining the problem, collecting data, identifying possible causes, and determining the root cause. Tools like the 5 Whys and Fishbone Diagram are often used to facilitate this analysis. Ultimately, RCA helps improve processes and enhance overall performance.