Relay services are communication services that help people who are deaf, hard of hearing, or have speech disabilities connect with others. These services use trained operators to facilitate conversations between individuals using different communication methods, such as text messaging or sign language. There are various types of relay services, including Video Relay Service (VRS) and Telecommunications Relay Service (TRS). VRS allows users to communicate through a video link with a sign language interpreter, while TRS connects users via a telephone with an operator who relays spoken messages. These services ensure effective communication for everyone.