quality circles
Quality circles are small groups of employees who meet regularly to discuss and solve work-related problems. These groups focus on improving processes, enhancing product quality, and increasing overall efficiency within an organization. Members typically share their experiences and ideas, fostering a collaborative environment that encourages participation and innovation.
The concept of quality circles originated in Japan during the 1960s and gained popularity in various industries worldwide. They are often part of broader quality management initiatives, such as Total Quality Management (TQM), which aim to involve all employees in the continuous improvement of organizational practices.