Quality assurance is a process used to ensure that products or services meet certain standards and requirements. It involves systematic activities and checks throughout the production or development process. By focusing on preventing defects and ensuring consistency, quality assurance helps organizations deliver reliable and high-quality outcomes to their customers. In many industries, such as manufacturing and software development, quality assurance plays a crucial role. Teams often use various methods, like testing and inspections, to identify and fix issues before they reach the customer. This proactive approach not only enhances customer satisfaction but also saves time and resources in the long run.