A poison control center is a specialized facility that provides information and assistance regarding potential poisonings. These centers are staffed by trained professionals, including doctors and pharmacists, who can offer guidance on how to handle exposure to toxic substances. They operate 24/7, ensuring that help is available at any time. When someone suspects poisoning, they can call the poison control center for immediate advice. The staff will ask questions about the substance involved, the amount, and the person's age and health status. This information helps them determine the best course of action, which may include home care or seeking medical attention.